our process
Every client's journey is unique. Although we can offer a comprehensive process, all the way from initial diagnostics, through to strategic management and final implementation and iteration, we view our client journey as a flexible ecosystem that offers the solutions necessary to your specific requirements.
Typically, our client engagements include one or more of the following:
- Initial discussion diagnostics - A discovery process to explore our fit, identify aspirations, key challenges and how we might deliver the greatest impact together.
- Deep dive diagnostic - comprehensive operating assessment, deficit and recommendation reporting
- Client Objectives/Recommendations now (quick wins)
- SOP Draft agreement - develop scope of project and a collective understanding of ROI, roles, responsibilities for an engagement agreement to encompass any of the following:
- COFFE© Sales Productivity
- Talent Optimization
- Strategy